About the Ownerĭivvy is a program of the Chicago Department of Transportation (CDOT), which owns the city’s bikes, stations and vehicles. People use bike share to explore Chicago, commute to work or school, run errands, get to appointments or social engagements, and more.ĭivvy is available for use 24 hours/day, 7 days/week, 365 days/year, and riders have access to all bikes and stations across the system. The bikes can be unlocked from one station and returned to any other station in the system. Divvy provides residents and visitors with a convenient, fun and affordable transportation option for getting around and exploring Chicago.ĭivvy, like other bike share systems, consists of a fleet of specially-designed, sturdy and durable bikes that are locked into a network of docking stations throughout the region.
Divvy is also working to ensure dock mechanisms are working properly, and is also monitoring for fraud.Ī spokesperson told us the city hasn't called for such an action, but they are open to exploring the need and demand.ĬDOT added that pedal bikes are regularly maintained and refurbished with components such as new brakes and seats, and are removed from the fleet when they are damaged beyond repair.Īnyone who sees an abandoned Divvy bike is asked to reach out to Divvy customer service online, through the Divvy app, or by calling 1-85 tweet a photo and the hashtag #Divvyphonehome, or file a report with 311.ĬDOT said if a police report is not filed, a missing or stolen Divvy bike will not be reflected in theft reports.Divvy is Chicagoland’s bike share system across Chicago and Evanston.
CDOT is committed building on this success and ensuring that Divvy remains a safe and accessible transportation option for Chicagoans and visitors."ĬDOT also reported that Lyft has implemented numerous measures to help reduce and prevent thefts and losses.Īmong them are a sweep of the Lakefront Trail and Riverwalk, among other areas, from Friday through Monday, and communications telling riders to re-park any bikes that are left on private property.ĭivvy riders are advised never to leave bikes unattended, and to ensure they see a green light on bike docks so as to ensure bikes are properly locked. Divvy has continued to break ridership records and is the largest bikeshare system by service area in the country. Lyft, the operator of Divvy, has taken several steps to enhance system security and prevent theft, and we continue to communicate with CPD about potential stolen bikes. "Security of the Divvy fleet is a top priority for CDOT. We started asking Chicago's Department of Transportation, who contracts with Divvy, weeks ago. "I never hear back from anybody," Martin said. But as they get harder and harder to find, she says they're becoming less dependable by the day. Martin depends on Divvy bikes to get around. "Sometimes I walk to like three different stations, and by the time I walk, it's been a half hour - it's like, okay, I just wasted all this time." "It's just hard to find any," Martin said. This is a list from Chicago Police of Divvy bike theft reports from Aug. The data show the thefts are happening across the city. This is compared to 64 last year, and 29 in pre-pandemic 2019. 21 of this year, 81 bikes have been stolen on record. Meanwhile, through public records requests, Molina learned that through Sept. But such options are not available in the same way for pedal bikes, which have minimal internal electronics, Lyft said. Lyft said its e-bikes bikes are harder to steal because of anti-theft measures built into them. Lyft added that the thefts track with greater crime trends in Chicago, as crime peaks in the summer.
DIVVY LOG IN SOFTWARE
To ensure we keep theft levels low, and based on our experience as the largest bikeshare provider in the country, our team constantly adapts to patterns of misuse by hardening our bikes, stations, and software against theft."ĭivvy parent Lyft went on to explain a spike in thefts around downtown Chicago has resulted in a decrease in the size of the total pedal bike fleet. With specific regard to the bike that ended up in Mexico City, the Divvy spokesperson said in a statement: "While we can't blame this bike for heading south as Chicago's winter sets in, the reality is that sometimes Divvy bikes are stolen and that impacts our riders in Chicago.
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